Question 1

Who is Easy Power Group?

Accepted Answer

Easy Power Group is an authorized official distributor of JNTECH and AIKOSOLAR in Saudi Arabia, specialized in supplying and installing solar power systems, pumps and electrical equipment for the commercial, industrial and agricultural sectors since 2009.

Question 2

Where are you located and which regions do you serve?

Accepted Answer

Our headquarters is in Riyadh, but we serve every region of the Kingdom including the Central, Western, Eastern, Southern and Northern regions. We have field teams able to deliver projects in any Saudi city.

Question 3

How many years of experience do you have?

Accepted Answer

More than 15 years of experience in the Kingdom's energy market, during which we have delivered over 500 diverse projects.

Question 4

Are your products genuine and certified?

Accepted Answer

Yes. All our products are genuine and documented by the manufacturer, and we are an authorized official distributor of JNTECH and AIKOSOLAR. We provide a certificate of origin and a warranty document with every order.

Question 5

Do you supply complete systems or separate products?

Accepted Answer

We offer both. You can buy separate products (panels, inverters, batteries, pumps, accessories), or order a complete, ready-to-run solar system with installation and maintenance.

Question 6

Do you have products for agricultural projects and pumps?

Accepted Answer

Yes. We have a full line of submersible and surface solar pumps with capacities from 0.5 HP up to 100 HP, suited to farms, wells and large-scale agricultural projects.

Question 7

Why are some prices not shown on the website?

Accepted Answer

Some products are priced based on specifications, quantity and location, so we list them as "Price on request" to give you an accurate, tailored quote — often at a better price than the listed ones.

Question 8

How long does it take to prepare a quote?

Accepted Answer

We commit to responding within 24 business hours at most. Most requests receive an initial quote within 4–8 hours.

Question 9

Do you offer discounts for large projects?

Accepted Answer

Yes. We have special pricing for projects above a certain value and for recurring clients (contractors, investors and development companies). Contact us for a tailored quote.

Question 10

How long does installation take?

Accepted Answer

It depends on the system size. Residential systems (3–10 kW) take 1–3 days, medium commercial and agricultural systems 1–2 weeks, and large industrial systems 3–6 weeks depending on the details.

Question 11

Do you handle obtaining the permits?

Accepted Answer

Yes. As part of our "grid-ready installation" service, we handle the procedures required to connect your system to the Saudi Electricity Company (SEC) grid and obtain the approvals.

Question 12

What does the periodic maintenance service include?

Accepted Answer

It includes: panel cleaning, thermal camera inspection, insulation and electrical connection testing, inverter and battery checks, and a detailed quarterly performance report.

Question 13

What is the warranty period on the solar panels?

Accepted Answer

A performance warranty of up to 25 years on AIKOSOLAR panels (performance no lower than 84.8% after 25 years), plus a 12-year manufacturer warranty on the product itself.

Question 14

What is the warranty period on inverters and batteries?

Accepted Answer

JNTECH hybrid inverters: 5–10 years, extendable. LiFePO4 lithium batteries: 7–10 years or the equivalent of 6,000 charge cycles.

Question 15

What do I do if the product fails during the warranty period?

Accepted Answer

Contact the technical support team by phone or WhatsApp. We will diagnose the issue remotely, and if a replacement is needed we handle all the procedures in accordance with the warranty terms.

Question 16

What payment methods are available?

Accepted Answer

We accept: bank transfer, certified cheques, credit cards, and deferred payment through licensed financing partners for large projects. For enterprise projects, we offer flexible installment payment plans.

Question 17

Do you deliver to all regions of the Kingdom?

Accepted Answer

Yes. We deliver to all regions of the Kingdom, and the cost depends on the order's weight, size and destination. Complete-system projects include delivery within the quote.

Question 18

Do your prices include VAT?

Accepted Answer

Yes, all our prices include Value Added Tax (15%) unless stated otherwise. We issue a ZATCA-approved tax invoice for every order.

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